Webroot is a US-based private company specializing in internet security software which was founded back in 1997. In more than one review, Webroot SecureAnywhere, was rated one of the top antivirus and firewall software available in the market today. Ever since Webroot started operating and it has been continuously improving and expanding to provide both home and business consumers with all the needs when it comes to computer and internet security. Even though users might prefer the firewall created by Webroot over other names, yet when it comes to virtual private networks or VPNs, they might have other preferences. The problem is that using a VPN with the Webroot firewall might cause a software conflict preventing the VPN from operating. This is due to the Webroot firewall treating the VPN application as a threat and completely blocking it. The solution to this is notifying the Webroot that this VPN application is safe and trustworthy by adding an exception rule within the firewall settings especially for the VPN application. In this tutorial we will show you how you can add an exception rule for your VPN to your Webroot firewall.
Adding a VPN Exception Rule to your Webroot Firewall
1- Open the Webroot SecureAnywhere software
2- In the top right corner of the main panel window, click on the “gear” icon next to “PC Security”
3- From the top of the window, click to open the tab labeled “Block/Allow Files”
4- At the bottom the window, click on “Add”
5- Browse through your computer files to get to the location of where you saved your VPN application when you installed it
6- Select the VPN application and click on “Open”
7- From the list, click to select the radio button under “Allow” next to the VPN application
8- Close the Webroot SecureAnywhere software
Now you have added an exception rule to allow your VPN application through and avoid any software conflicts. This does not only apply to your VPN, it can also be done for any application that can cause a software conflict with the Webroot firewall. However, before adding this exception rule to the Webroot firewall for any application you have to first make sure that the application is trustworthy enough.
