Pricing
VersaVPN advertises itself as a VPN that offers a “complete package” that fits all, and we couldn’t agree more. There are two main packages offered by VersaVPN; Premium Plan and Dedicated Plan. The Premium VersaVPN service uses shared IPs and is packed with several attractive features necessary for any VPN user. There are 3 types of subscriptions available at the moment at very affordable prices compared to other VPN services that offer less features. The monthly membership costs $5.50 per month, quarterly membership costs $15.00 per 3 months and the annual membership costs $25 per year.
As for the Dedicated service, it features 3 dedicated dedicated IP packages covering the Americas, Europe and Asia at $15.00 per month.
Payment Methods
VersaVPN accepts all major credit card payments, such as: Visa and Mastercard in which users can pay via the company’s Paypal or Brick gateway. For privacy-focused users, they can subscribe to any plan and pay anonymously with Bitcoin through the company’s Bitpay gateway. That’s not all, other local payment methods, like: money transfer or mobile money are also accepted in which users can pay through PaymentWall.
Free Trial & Refund
Sadly, VersaVPN does not offer a free trial. However, there is a 10-day money-back guarantee for users who do not like the service after purchasing a Premium (shared) subscription plan. Dedicated packages are not covered by a refund policy as clearly stated on their terms & conditions page:
“The Refund Policy shall be within the first ten (10) days of Premium VPN plan for monthly, quarterly, semi-annually or annual plan.The account holder can cancel anytime within this ten (10) days. If after the ten (10) days is finished, the client will not be entitled for any refund. If an Account Holder is terminated for violation of the terms of this T&C’s or otherwise there will not be any refund of any remaining account balance.”
Privacy Policy
We suggest that you read VersaVPN’s privacy policy section before subscribing to the service by visiting this link: https://www.versavpn.com/privacy-policy/. It is not mentioned if the company keeps logs of their users’ online activities. However, it is clearly mentioned that there is a lot of personal information stored within their records. For example, the company will store personal identification data, like: name, email, address and phone number if voluntarily provided by the user upon visiting the website or filling any forms.
“We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.”
Other information such as: the name of the browser used, internet connection type, type of computer, technical data will also be collected by the company. In addition, VersaVPN uses cookies which will be automatically be placed upon visiting their website to understand more about the user’s interests.
“Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.”
The Client
We were given access to test the software client for Windows in order to fully evaluate the overall performance of VersaVPN in terms of speed, connection stability and traffic leakage. The installation process is very easy and did not take more than a few moments for the software app to be set up on our computer. The interface is very basic and not very attractive, but it is easy to navigate. In the main page, you will need to insert your VersaVPN credentials (username and password), and then hit “Login”. Next, there are several drop down menus where you can select the encryption protocol you want to connect to (OpenVPN/PPTP/L2TP) as well as a server list to choose from. We ran several DNS leak tests and the results were not bad in the sense that there was not actual leakage, however, the connection was not very accurate in the sense that when we were connected to Euro servers, the DNS test results were inaccurate. However, the results were consistent when we connected to US servers. In addition, we were able to bypass geo-restrictions and get access to HBO Go.
VersaVPN Features
In this section, we will shed some light on some of the features provided by VersaVPN, including: encryption protocols, server network, bandwidth, platform compatibility, etc.
Encryption & Security
VersaVPN uses 256-bit encryption to support 3 basic tunneling protocols; OpenVPN, PPTP and L2TP. PPTP is no longer considered secure and L2TP can be detected by several firewalls these days since it uses port 500. However, we strongly suggest relying on OpenVPN as it is the most secure encryption protocol so far. In addition, VersaVPN’s firewalls are designed to protect its users from DDoS attacks as well as phishing and malware attacks.
Servers & Bandwidth
VersaVPN has a total of 60 servers spread across more than 20 countries, including: USA, UK, GERMANY, SPAIN, AUSTRIA, AUSTRALIA, ISRAEL, SWEDEN, SINGAPORE, HONG KONG, and so many more.
As for bandwidth, users can enjoy unlimited bandwidth on all plans.
Platform Compatibility
VersaVPN is compatible with several operating systems, such as: Windows, Mac OS, Linux (Ubuntu, Fedora), Android and iOS. It is also compatible with Chrome and Firefox browsers along with a wide range of devices, including: desktops, laptops, smartphones, tablets, routers and Smart TVs.
Simultaneous Connections
Users can enjoy up to 3 simultaneous connections, which is not bad for the price.
P2P & Torrenting
Permitted. Users can download and share files unlimited without any restrictions.
Customer Support
VersaVPN provides more than one way of communication, including: email tickets, Facebook, Twitter, landline and a thorough Knowledgebase as well as setup guides and an F.A.Q section.
